Why do we collect your data?
All data that we collect and hold about you as an individual (your “Personal Data”), which might include your name, address, email and telephone number, is held and processed by us in accordance with the law and in accordance with our Privacy Statement. This means that Wentworth will only ever use your Personal Data for the purposes for which it is collected and only keep it for as long as necessary to fulfil those purposes (unless legally obliged to keep it for longer).
We will only use your personal data in order to complete the work you have asked us to do and that it is all (unless you tell us otherwise). We will also ask for your consent to send you marketing information and inform you about our services.
For Buyers
We use your information in order to help you buy your property, supply you with information about potential properties and fulfil any legal requirements.
For Sellers
We will only use your personal data in order to process the sale of your property.
For Landlords
Since you are interested in letting your property, we will use your information in order to find you tenants and other services we offer to landlords such as property management.
For Tenants
We will use your personal information in order to carry out any vetting or checks we are required to by law and to help you find a property that matches your requirements.
Who do we share your data with?
Wentworth respects your privacy and therefore will never sell your personal data to anyone for any reason. In fact, there are only three circumstances in which we will share your Personal Data with third parties, these are:
- When we are required by law or court order to share your Personal Data, this might include sharing your information with the tax authorities or fulfilling other regulatory purposes;
- When you tell us to share your Personal Data or otherwise give us your express consent to share it, for example, where you ask us to share your details with your solicitor or property manager; or
- When the nature of the services we are providing to you requires that we share your personal data, for example, we may share some of your Personal Data with advertisers or printers as required.
If ever you want us to, we will promptly provide you with details of exactly who your Personal Data has been shared with and why.
How do we store your data?
When you provide us with your personal data we will process it using our systems, meaning your details will be input into our secure databases. We have security in place to ensure that your data is not lost, stolen, accessed by unauthorised third parties, or tampered with in any way. Internally, your personal data will only be accessible by those members of our staff that have a need to see your data (which will depend on the nature of the services we are providing to you).
Are we allowed to do this?
Absolutely. For most processes we have what is called “legitimate interests”, for almost all others we will rely on your “consent”, sometimes, we have to process your Personal Data because of “legal obligation”. Further information regarding these terms can be found here: https://bit.ly/3orYaJ9
Would you like to know more?
For further information concerning what Personal Data we hold about you, how you can access it and our use of Personal Data generally, please see our privacy statement at or email our Data Protection Officer at dpo@wentworthproperties.co.uk
Your Rights
You have the right at any time to:
- ask for a copy of the information about you held by us in our records;
- require us to correct any inaccuracies in your information;
- make a request to us to delete what personal data of yours we hold; and
- object to receiving any marketing communications from us.
If you would like to exercise any of your rights above please contact us at dpo@wentworthproperties.co.uk
Should you wish to complain about the use of your information, we would ask that you contact us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information. The Information Commissioner’s contact details are noted below:
England: | Wales: | |
Scotland: | Northern Ireland: |
The accuracy of your information is important to us – please help us keep our records updated by informing us of any changes to your email address and other contact details.
